FAQ

We’re a proudly Canadian, family-run supplement company with 35 years of experience in natural health. Since 1990, we’ve been dedicated to making wellness accessible through high-quality, innovative supplements. 

Yes! We were founded and are headquartered in Vancouver, British Columbia, and we’ve been serving Canadians coast-to-coast since day one. 

Our products are made in Canada in world-class certified Good Manufacturing Practice (GMP) and Canadian Food Inspection Agency (CFIA) facilities. 

Absolutely. Every batch goes through rigorous third-party testing to ensure purity, potency, and safety. (see more here) 

Most of our products are free from common allergens. Always check the label for full ingredient details.

No, Organika products are non-GMO. 

You’ll find us online at Organika.com or in-store at one of our many valued partners

Currently, we only ship to addresses within Canada. 

Orders placed online are processed within 1–2 business days. Delivery typically takes 3–7 business days within Canada. 

Yes, we have a 60-day satisfaction guarantee. If you’re not happy with your product, contact our Customer Experience Team team for support. 

Yes! We’re also working on more sustainable packaging innovations as part of our on-going commitment to the planet. 

Yes! We are proud to be a carbon neutral company. That means we measure our carbon footprint and offset 100% of our emissions through verified environmental projects.

We’re proud to support local wellness, education, and sustainability initiatives in Canada and beyond.

Our customer experience team is here to help! Reach us by email at [email protected], or through our contact page. 

Yes! Our Live Healthy Rewards Program rewards you with points you can use for $ off your purchases. You can also check out our monthly promotions for feel-good savings. Or maybe you want to join our Affiliate Program for discounts, commission and collaboration opportunities.

Sign up to join our Email Community or follow us on Instagram, Facebook and TikTok for wellness tips and updates. 

Everyone’s wellness journey is unique. Our product descriptions and blogs provide guidance. You can also take our quiz and find the products that make sense for you. Our Bundles help you get started easily. Have more questions? Our Customer Experience Team is here to offer personalized support. 

Yes, most of our products are designed to work well together. If you’re on medication or managing a health condition, we recommend checking with your healthcare provider. 

It varies depending on the product being used and your unique needs. Some people notice changes in a matter of weeks, while others see gradual improvements over time. 

Just log into your account here, then on the far left, below Account Details, click on Manage Subscription. From here you can change your subscription frequency, skip your next order, and cancel or reactivate your subscription.

Consistency = results. Subscribing ensures you never miss a dose of the wellness essentials you rely on. Plus, you’ll enjoy 25% off, free shipping, and zero ‘oops, I ran out’ moments. Set it and forget it—your body (and future self) will thank you.

Of course. Just log into your account here, or create an account using the same email address that you used to place your order. From there, you can tweak your frequency, skip a delivery, or cancel altogether. You’re in control.

No biggie. Log into your account here and cancel with a click. Easy as that.

Les abonnements nécessitent une carte de crédit dans le dossier. Organika accepte toutes les principales cartes de crédit, notamment Visa, Mastercard et American Express. Les cartes cadeaux Organika ne peuvent pas être utilisées pour les commandes d'abonnements.

Email us at [email protected]—we’re standing by.