Where do you ship?

We ship nationwide within Canada.

All online orders are shipped out of our facilities in Richmond, BC, Canada.

How long should I expect to wait for my order?

Please allow 1-2 business days for orders to be processed.

From there, it depends on where you are located! We ship all orders under Canada Post’s Expedited Parcels service.

Estimated shipping time (once your order is processed):

Metro Vancouver: 1 business day

Within BC: 1-3 business days

Outside BC: 2-7 business days

* Please note delays may occur due to COVID-19 related safety measures and heavy volume of parcels impacting Canada Post services. Be sure to check Canada Post’s latest updates for further information. Thank you for your patience!

How much will I need to pay for shipping?

We are happy to offer free shipping on orders $99 or more before taxes. 

A shipping fee of $15 applies for all orders under $99.

Do you accept returns?

Yes, we are happy to offer a 30-day money back guarantee on our products.

For return inquiries, please contact our customer care team at care@organika.com or give us a call at 604-277-3302 ext. 239

Please note Organika will only issue credits to the party who initially purchased the products directly from Organika. All return products are to be shipped at customer's expense.